Stamford, CT | +1 203 970 7820 | cartersherwood@gmail.com | www.cartersherwood.com
Business and Client Development | Workforce Solutions | Role Clarification | Benchmarking
Due Diligence | Sales Effectiveness | Market Insights | Trend Analysis | Recruiting
Nov 2004 – Dec 2023
McLagan is the financial services industry-focused performance and reward solutions business within Aon’s Human Capital Division
• Partnered with C-suite leaders at firms ranging from $5B RIAs to multi-national banks to address human capital risks
• Led commercial efforts including client acquisition, account management, revenue growth, process and project management, product development, and team development
• Managed advisory relationships with wealth management clients spanning mass affluent through ultra high net worth, delivering 10 20 bespoke consulting engagements annually
Select Projects
• PE-Backed Broker Dealer: Created a new harmonized job architecture framework, aiding in acquisition integration efforts and ensuring consistent enterprise-wide decision-making
• US Private Bank: Developed a multi-year transformation roadmap, reducing $10M+ in annuity compensation spend and enhancing reward differentiation
• Major US Lender: Enhanced role-based assessment criteria using industry research and headcount analytics, expediting staffing for a new client-facing servicing function
• US Regional Bank: Reduced unprofitable delivery costs by modifying role profiles, implementing new incentives, and eliminating redundant reward opportunities
• $8B AUM Multi-Family Office: Led a C-suite performance management transformation, optimizing scorecards to align with strategic objectives and improve award allocation decisions
Director, APAC Regional COO, Hong Kong, SAR, Jul 2011 – Jan 2013
Supported regional leaders and local consultants to drive revenue growth and implement best practices
Vice President, Head of Consumer Banking, Nov 2004 – July 2011
Built and expanded performance and compensation benchmarking business inclusive of annual
compensation surveys and associated consulting. Supported UK and Middle East regional offices to launch and win business in retail financial services sector.
• Built US business from zero to an annuity business generating over $1M annually
• Frequently selected for internal strategic committee leadership both locally and globally
ALLEGIS GLOBAL SOLUTIONS (fmr InSearch Worldwide) Stamford, CT
Jun 1999 – Oct 2004
Client Relationship Manager
Led on-site RPO retained search teams to streamline staffing, elevate relationships, advise on
sourcing strategy, manage candidate pipelines, and oversee internal and external talent acquisition
Bachelor of Science, Business and Retail Management
University of South Carolina, Columbia, SC